How the flexible workspace industry can help you

Virtual office services include:

Virtual Mailbox – Keep work and private life separate. If you don’t want to give out your home address, many of our flexible office locations provide a secure mailbox service that receives and stores your mail and packages

Mail Forwarding – If you are unable to collect your mail, it can be forwarded or scanned and emailed to you daily

Call Answering / Telephone Switchboard – It is possible to have trained receptionists answering your phones in your business name, calls can then be transferred to the relevant member of staff, or messages taken

Home Portals – If you already work from a flexible workspace, check whether they have an app for a home portal, which enable you to use all the benefits of your desk phone, from your mobile. If not, you can contact one of our technology trade partners to set this up.


We have heard from many of our members who are going above and beyond to help their customers in these uncertain times.

Below are just a few examples of the initiatives some of our members are providing, and we will be regularly updating a list of offers from both our operator and trade partner members on our website, as well as including details in their individual business entries.

You can search for local flexible workspace and virtual office providers here, or see details of our service providers here.


Independent Business Centres, Bristol:

We are willing to take on new tenants with no deposit, provide rent discounts, offer support re supplies if we can obtain them, provide practical home working solutions including phones from our office for home use and softphones for free, we are also ensuring we have a good community and social space with precautionary measures and a flexible approach to ensuring future working space will be ready to go for people.

Business Lodge:

Our telecoms systems can be used on mobile phones, desktop apps and we are also allowing our customers to take their phone home to plug in. We are putting steps in place to ensure that our clients have continuity if they are working from home.


We are happy to provide short term interim help to operator members to support them practically and help them use the time constructively. Whilst your teams may be reduced in number we can provide services such as running your billing for you, supporting and advising your teams on general tasks and sending templated emails to brokers and contacts should your building have to close, plus much more.  


The latest Government advice for employers can be found here.

We are sending regular updates to our members, if you work for one of our member companies and don’t receive emails from us, please contact the office to be added to the distribution list.

20 March 2020

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