For Landmark Plc, securing future growth starts with taking good care of clients. Following a recent survey, the company revealed record satisfaction levels - citing close to 100% satisfaction in the realms of client liaison and reception services. 91% of respondents also stated that they would highly recommend Landmark Plc to others.
Landmark Plc is listed in the London Stock Exchange Group's 1,000 Companies to Inspire Britain 2015 report - and such results are certainly inspirational. With ambitious plans on the horizon, record occupancy and an outstanding client retention rate, the company's standard of service and care continues to raise the bar for the flexible workspace industry.
Further north, another inspirational workspace operator is also working hard to raise the bar on flexible workspace standards.
Earlier this month Orega officially launched its eagerly-awaited workspace centre in MediaCityUK (pictured). Based in the Blue Tower at Salford's media and creative hub, which is home to ITV, BBC and over 200 smaller businesses, Orega seized a massive opportunity when it secured three floors at MediaCityUK last summer.
Jeremy Hampton, Sales and Marketing Director, describes MediaCityUK as "an iconic location in the North West, if not the UK" - and the result of Orega's investment is a high-profile presence not just for itself and its small business clients, but for the wider flexible workspace industry too.
Hot off the back of its official launch, Orega claims that space is selling fast, which is unsurprising given the perpetual media spotlight that shines (quite literally) on this corner of Salford Quays.
And it's not just Salford that's enjoying the media limelight. In March, Bruntwood revealed plans for its redevelopment of the former BBC site on Oxford Road in Manchester.
According to Bruntwood, the proposed scheme 'will create a new community for business, science and innovation' featuring 900,000 sq ft of commercial space in addition to public open space and other amenities. Following what it called a "stand-out" year in 2014, Bruntwood hit the ground running in 2015 and is certainly making its presence known across the North West.
Short term voids
Not to be outdone, another flexible workspace operator is also ploughing ahead - and is making a noticeable shift in its marketing approach to do so.
Citibase, which has recently opened a new business centre in the Grade II listed Wyvols Court in Reading (pictured), is targeting building landlords under its 'pop up business centre' scheme. Designed to fill what it calls "short term voids" in lettable space, Citibase is looking to expand its portfolio by partnering with building owners under fast, short-term turnarounds.
This, as the BCA has often emphasised, is a prime yet sorely under-utilised opportunity for flexible workspace operators.
Citibase make the case clearly, claiming: 'We turn short-term voids into prosperous pop-up business centres. It’s easy-in and easy-out. And we’ll manage the entire process for you.'
Flexible workspace operators are in the business of providing agile, hybrid and often short-term accommodation for growing firms. At a time when flexible workspace is expanding fast